Ordering Information

Our products are available for ordering securely online, and can be purchased by browsing our products, and adding them to your basket.

In addition to ordering from this site, US and Canadian customers can also purchase from our US supplier: www.equinat-usa.com

We send our products to countries worldwide Except New Zealand, South Africa, Turkey & India. Unfortunately we are no longer able to send our products to customers in New Zealand, South Africa and Turkey, India due to either delivery problems, or import restrictions.

Your credit card details are secure and encrypted using highly secure 128 ssl technology, before being sent to Sellerdeck Secure Payments (CreditCall) for secure online authorisation.

You can also order by telephone on 01427 811765 (+44 1427 811765 international)
or by post (UK orders only)

Payment

We are able to accept payment by Visa or MasterCard credit cards, plus American Express, Eurocard, JCB, Switch/Maestro, Solo, Delta and Visa affiliated debit cards.

We also accept payment by Paypal.

We ship worldwide, with low shipping charges.

Please note, all prices on this website are in £ (UK pound sterling). Approximate conversions to other currencies can be found on currency converter sites such as www.xe.com The final conversion will be that applied by your bank

Our prices include VAT at 20% . This will be deducted automatically for all overseas non-EEC countries. You are however responsible in full for paying any import taxes and duties that some countries charge. Larger orders may be split into more than one parcel.

Orders are normally shipped within 1-2 working days. See our delivery page for further delivery information.
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Trade Information

If you are interested in stocking our EQUINAT products for horses, and are based in the United Kingdon, please contact us for trade stockist details.

We only currently sell our PETNAT products through accredited dog professionals in the UK for resale. If you have a professional dog business, and are interested in applying to become an accredited retailer, please contact us.

Please note: We sell our products for our customers individual use only. You are not permitted to resell them without our prior consent. We do currently have an approved distributer in the USA, but consent cannot be given for resale within any other country outside the United Kingdom.