I don’t want to use steroids or drugs on my dogs. Do these products contain steroids or other drugs?
No. Our products do not contain steroids or drugs of any kind, and only contains high quality natural ingredients.
Can the products be used on broken skin?
Yes, they are completely safe to use on sore or broken skin. They will soothe and help to promote natural regeneration of healthy skin tissue. If you have a dog with a more troublesome skin problem, with sore or damaged skin, we recommend that you also check out our Dermacton range of products. If your dog has an actual wound, we would recommend using our Ultrasalve first aid product for the fastest possible results.
What if my dog tries to lick it off?
They contains no harmful ingredients, though obviously you need to stop your dog licking as much as possible so that they stay on to work effectively. It may be easier to apply prior to them being distracted e.g. prior to a walk, play or feeding, and rub it well in. As long as it gets a few minutes to soak in, it will start working.
What is the shelf life of this product?
The shelf life of this product is 12 months from the date of purchase if stored in a cool place.
Could it irritate my dog’s skin?
Our products are entirely natural and have been specially developed to be as hypoallergenic as possible even for dogs with sensitive skin. Having said this, although unlikely, it is possible occasionally for a dog to be sensitive to even natural ingredients, therefore we do always recommend performing a double patch test prior to first use. Patch test information is sent out with every order.
What if it doesn’t help my dog?
Our products been hugely successful in helping thousands of dogs, however we do understand that each dog is individual and there are a multitude of different reasons for dogs itching and rubbing, therefore we offer a 60 day money back guarantee on ALL products purchased through our website.
Can it be used on other animals?
No. These products have been developed and tested specifically for use on dogs only, and therefore we do not recommend that it be used on other animals. We do however now do similar products specifically for cats & horses.
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